A partnership between MTN and Hello Doctor (a subsidiary of Metropolitan Health within MMI) will provide a technology-based solution designed to work with the local general practitioners (GPs), to ensure that consumers receive the right information before seeing a doctor.
The Hello Doctor app is free to download and works off both smart (iOS, Android, BlackBerry, Nokia & HTML5) and selected feature phones (approximately 85% of all phones in Africa), effectively providing consumers with ‘a doctor in their pocket’.
The app provides free content that is updated daily, providing consumers with access to healthcare advice, answers to health-related questions in live group chat forums, confidential one-on-one text-a-doctor Q&As, and the ability to receive a call back from doctor within 60 minutes. A USSD service will also be launched as part of this solution.The roll out to MTN markets will take place over the next 18 months, starting with South Africa, Swaziland, Zambia, Ghana, Uganda, Cameroon and Rwanda. MORE…